# How do I receive a refund or a credit for an issue with my order?

> Is an item from your order missing broken or damaged Do you need a refund or a credit Rest assured were here to help    To receive a refund for an item 

Source: https://help.misfitsmarket.com/en_us/how-do-i-receive-a-refund-or-a-credit-for-a-missing-or-broken-item-HydvYkWAp

Last updated: 2024-12-19T17:59:40.479Z

Is an item from your order missing, broken, or damaged? Do you need a refund or a credit? Rest assured, we’re here to help! 

To receive a refund for an item, head on over to the Orders page on your account, scroll down to the previous orders to locate the order in question from the list, and click the green “Report Issue” button:

  

![](https://cdn.kustomerhostedcontent.com/media/638a62d4b99c819e5c80e511/37c97af7c8091365bbc7d2cdf24dffc9.png)

  

From there, you'll be able to select the type of issue you had, and which item/s were affected. You'll most likely receive your refund or credit right away, and if not, one of our customer care associates will reach out to you via email to get everything resolved as quickly as possible. Once the refund or credit is processed, we'll pass this feedback along to our pack and delivery teams so that they can evaluate the cause and work to prevent it from happening in future orders.

  

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_Did you hear? Imperfect Foods and Misfits Market are part of the same family! You might see blog pages, Help Center articles, and website screenshots from both brands mixed in from time to time._